Gray & Lynne (West Midlands)
I needed some work doing on my 1971 Triumph, following an advisory note on the recent MOT and after looking at the manual, I realised it was a 4 handed job and likely to be beyond my mechanical abilities.
I’d been to Meriden Motorcycles for a look round a few weeks ago and they have lots of experience with Triumphs, having many in various states of repair around the place.
I discussed the job with them and they said what was required, how long it should take and quoted a price which seemed reasonable for what was needed. The bike was dropped off the following week and John gave me a lift to the station so I could get home more easily. They phoned 2 days later as agreed to say the job was done, on time and under the quoted price.
I went to collect it and the whole episode was more expensive than planned as I spotted a 1981 T140E that had just arrived and I decided I’d quite like. We did the deal over tea and chocolate biscuits and the bike was delivered the following week.
So, an unexpected change of bike and a shop I feel confident in using and recommending. Jon and John both know their Triumphs and I would be happy to trust them with anything mechanical I may need help with in future.
In short, a proper shop with friendly staff, good customer service and a decent mug of tea.
Gray.
